Terms & Conditions

Customer Complaints

We aim to offer an efficient and courteous service to our customers. It is our policy to acknowledge all customer correspondence. If our service falls below that which you have a right to expect, or you have any suggestions for the improvement of this site contact us
If you unhappy with the service you receive from EasiYo, please contact us immediately in order that we can rectify the situation. All emails and faxes will be responded to within 3 days. We will also keep you informed of everything we are doing to correct the situation until the problem has been resolved.

Privacy Policy

We are committed to protecting your privacy.
The information we hold will be accurate and up to date.
You can check the information that we hold about you by emailing us.
If you find any inaccuracies we will delete or correct it promptly.
The personal information which we hold will be held securely in accordance with our internal security policy and the law. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.
Your details will not be passed on to any third parties. We may, however, periodically email you with information relating to this website and any forthcoming affiliated sites. If you wish to be removed from any mailing lists, please contact our sales team.


We offer an email newsletter to all subscribers. Subscription is free.
Your subscription is an automated process derived from your involvement with various elements of our website, product purchasing and our online and offline competitions.


  • Use of the 'Updates and Specials' (sitewide) links to subscribe to the newsletter.

Automatic newsletter inclusion:

  • On registration on the website.
  • On online product order.
  • On competition(s) entry via online or offline (magazines/newspapers) EasiYo competitions.
  • On use of website 'Tell-a-Friend' features.
  • On use of website 'Share-this' features.

You can be removed from receiving our newsletter by simply clicking the 'Unsubscribe' link at the bottom of all our newsletters or contact us

Acceptance of Terms

When you access this site, you acknowledge that you have read and agree to the terms described below.
If you do not agree with any of our terms and conditions please refrain from accessing this website.

Product Availability

Products may be added to, or removed from the site from time to time. Occasionally, products described on the site may not be available via our distribution channels. While EasiYo Products Ltd does not accept liability for any loss arising, every effort will be made to keep the information up to date and accurate.

Use of Cookies

Some pages on this site use "cookies" which are small files that the site places on your hard drive for identification purposes. These files are used for site registration and customisation the next time you visit us. You should note that cookies cannot read data on your hard drive. Your Web browser may allow you to be notified when you are receiving a cookie, giving you the choice to accept it or not. If you do not accept cookies, some pages may not function fully and you may not be able to access certain information on the site.


EasiYo Products Ltd gives no express guarantees unless they are in writing. We will repair or replace any goods which fail to comply with any guarantee contained in the Consumer Guarantees Act 1993. Nothing on this site is to be construed as a recommendation to use any particular product.

Limitation of Liability

EasiYo Products Ltd is not liable for any direct, indirect, special, incidental or consequential damages arising out of the use, or the inability to use, the material on this site. This includes but is not limited to the loss of data or loss of profit, even if EasiYo Products Ltd was advised of the possibility of such damages.

Address Details

Physical: EasiYo Products Ltd (Head Office), 6 John Glenn Ave, North Harbour, Auckland, New Zealand
Postal: PO Box 302 321 North Harbour, North Shore, 0751, Auckland, New Zealand

Copyright Notice

© 1992-2016 EasiYo Products Limited, PO Box 302 321 North Harbour, North Shore, 0751, Auckland, New Zealand. All Rights Reserved.

Trade Marks

EasiYo, the EasiYo or EasiYofoodservice logo, and/or other information and logos referenced in this Site are either copyright, trade marks, registered trade marks, or other intellectual property rights of EasiYo Products New Zealand Limited or related companies. Other product and company names mentioned herein may be the trade marks of their respective owners.

Any rights not expressly granted herein are reserved.
Contact us with questions or problems with this service.